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IvanKovacevic
User offline. Last seen 25 weeks 4 days ago. Offline
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Joined: 2010-03-08
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Hi guys,

I'm having trouble installing the SDK. Actually the installation went pretty well.. but on the step where i request my license the program constantly rejects me ! I enter my data correctly and click OK and instantly there is a message: "Cannot retrieve license from server Please ensure you have a working internet connection" It pops out so instantly that I even believe it does not even try to contact the server... Also no matter if I enter wrong data it's the same behavior ... I've tried three different internet connections (providers) and three different interfaces (wireless, ethernet, usb-iphoneTethering) I've disabled the firewall.. I even tried looking with netstat to see if some connection is being made and nothing ! ...

PLEASE HELP !

I'm on Windows XP home edition with SP3

Have VS 2003 and VS 2005 installed

I have .NET 1.1, 2.0, 3.0 and 3.5 installed

IvanKovacevic
User offline. Last seen 25 weeks 4 days ago. Offline
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Joined: 2010-03-08
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omg, I figured it out myself !! Internet Explorer was set to Work offline mode... Since I'm using firefox I had no idea of this... I thought: I know I've setup no proxy in IE and what other could it be... So I didn't even check...

OK I have a different question now... Since apart from Username/Password I also need to provide a MAC address which one should I give ? I use three different adapters according to where I am... sometimes I'm on LAN sometimes on WLAN and sometimes I'm going online over iPhone (usb tethering) ... Do I need to connect always over the same adapter which MAC address I submit during license request ?

Dave P
User offline. Last seen 1 day 11 hours ago. Offline
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Joined: 2009-10-23
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Hi IvanKovacevic,

No, it doesn't matter which MAC address you're connecting with, they just have to be present in your system (ie not disabled, disconnected is OK) at the time of any license check

Dave